Introduction The Trusted Advisor by David H. Maister, Charles H. Green, and Robert M. Galford is a powerful exploration of how professionals can build lasting trust with clients. The book dives deep into the psychology of advisory relationships, revealing why being right isn’t enough—and how being human builds loyalty. In this post, I’ll unpack the book’s core ideas, takeaways, and case studies...
The Trusted Advisor Summary: Key Ideas, Lessons, and Insights from Maister, Green & Galford
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