Eric Lamarre, Kate Smaje, Rodney Zemmel — McKinsey & Company Digital and AI transformation is not a one-off project — it’s a permanent shift in how companies work, innovate, and compete.In Rewired, McKinsey distils a decade of transformation experience into a six‑capability model that organisations must build in parallel to succeed: Business-led Roadmap Talent Operating Model...
What’s Happening — and Why Now For over two decades, India’s IT and business process management sector has powered the back-office and software needs of global enterprises—reaching revenues of $282.6 billion in FY2025 (NASSCOM). But 2025 marks the industry’s most profound shakeup since the early BPO boom, as two transformative forces converge: AI-driven automation is rapidly...
Last week, I had an insightful meeting in Chennai with a Dutch technology solutions provider specialising in Business Process Management (BPM), digital consulting, and AI & data-driven platforms. The conversation revolved around how European firms with strong domain expertise can meaningfully contribute to India’s digital transformation journey. On my return, I happened to listen to the...
