Every IT pitch sounds the same: “This will save time, cut costs, and transform how you work.” Then go-live happens. Teams get busy, adoption lags, and someone asks: “So… how do we know it’s actually working?” The answer lies in what most ignore — measuring what truly drives impact. Why I Started Thinking About This Why I Started Thinking About This I’ve worked with companies that build and roll...
From Promises to Proof: Measuring Software’s Real Impact
F
