What’s Happening — and Why Now For over two decades, India’s IT and business process management sector has powered the back-office and software needs of global enterprises—reaching revenues of $282.6 billion in FY2025 (NASSCOM). But 2025 marks the industry’s most profound shakeup since the early BPO boom, as two transformative forces converge: AI-driven automation is rapidly...
From Trends to Tactics: Where India’s Digital Story Gets Real In Part 1 of this series, we explored the changing dynamics of India’s enterprise market, which is now characterized by a strong focus on outcomes and a pivot from cost arbitrage to impact. In this second part, we will focus on the sector-by-sector implementation of tech stacks that are transforming operations, customer...
While researching how AI is redrawing the map of international business, I picked up Competing in the Age of AI by Marco Iansiti and Karim R. Lakhani—driven by both curiosity and urgency. I wanted to understand how AI transforms technology, how it changes the way companies are structured, how they lead, and how they stay accountable in a fast-changing world. As I read, I started grouping insights...
